Telemarketing & databases

 

Using the telephone to support your sales, marketing or customer service - sometimes called telemarketing - is a very powerful tool for all businesses.
 

Classic applications include following up a mail-shot, cleaning a client or prospect list, keeping in touch with clients, inviting people to an event, and handling customer enquiries.
 

There are many benefits to using telemarketing:

•  It is a targeted, personal form of communication 
•  The phone gets noticed straightaway 
•  It allows a flexible dialogue  
•  It is quick and cheap to do and easy to
    measure results

However, there’s a lot of skill involved in doing telemarketing well. From preparing a suitable call script and handling the call itself to staying lawful and tracking results.
 

OM2 has the know-how and skilled personnel to carry out an effective telemarketing project for you.  We’ll work with you to plan, organise and then deliver a perfect project to get the results you want.
 

A lot of our projects involve selections from clients' internal database lists or external mailing lists.  We can work with either.  We can also hook up via the internet to your own systems to provide direct, real-time updating. 

Use us for a one-off project or to run an ongoing, outsourced contact programme for your business.